Westerville Pediatric Dental

Adam Kendrick Edited 2 months ago

Overcharge for services by 30%. Failed to send me X-rays that I had paid for to get a second opinion. Gave them months to do so. Dentist over diagnosed cavities to be able to charge extra. Staff was judgmental when I questioned them and the dentist. Update* Joel reached out, his staff had the wrong email and sent it to someone else. I have improved the review to 3 stars because the pricing mark up is significant and as many “higher end” dentists do they upsell you things that are not needed.

Lindsey Drummond 3 months ago

Love this dentist! My 3 year old and 5 year old go here and they are so patient and kind when the kids are having any fear/anxiety. We have had multiple assistants and they have all been phenomenal. They give the kids sunglasses for the light and let them hold a little squishy. The dentist has a bubble machine and the whole time the staff is talking with the kids and making them feel comfortable. They have tree house in the waiting room and then tvs on above the dental chairs.

Hilary Harlan 4 months ago

Honestly amazing service. My son is 4yo, has limited verbal communication, and is diagnosed with level 3 autism. We've gone to Dr. Joel for three visits so far, and each time, it seems like the office is more prepared for us than the last, setting up a private room for us with all of the comforts my child needs, being patient as we adjust to the space, and being so quick and efficient with cleanings. I'm so impressed. We've been to many providers for lots of different therapies and medical appointments and have never had such personalized experience. I would recommend this practice to anyone nervous about taking their special needs child to the dentist.

Dana Carnes 6 months ago

After having a frustrating experience at another pediatric dentist (namely with their insurance policy) we happily switched to Westerville Pediatric Dental. The front desk staff were kind and welcoming, our kids loved the waiting room/play area, our dental hygienist was professional, warm, and great with our kids, and Dr. Joel was fun and knowledgeable (a great balance for parents and kids). Who doesn't love a doctor who comes into the room with a bubble wand? 10/10 recommend!

Hannah Ward 8 months ago

This dentist is AMAZING! they made me and my kiddo feel at home! Dr Joel makes it a fun experience, involving toys, a bubble wand when he enters the room (😂) and puts a cartoon on the tv on the ceiling! the hygienist (i can’t remember her name) is always awesome too! she seems to be genuinely excited to see my kiddo and make him smile and laugh through the appointment! i honestly would give them 10 stars if i could! keep it up guys! you’re the bestest!!